Shipping policy

Shipping Policy

Thank you for shopping with trendo. We are committed to delivering your orders in a timely and reliable manner. Please review our shipping policy below for complete information regarding order processing, shipping timelines, and delivery procedures.

1. Order Processing Time

All orders are processed within [PROCESSING TIME] after successful payment confirmation. Orders are processed on business days only, excluding weekends and public holidays.

Once your order has been processed and shipped, you will receive a confirmation email or message with tracking details.

2. Shipping Methods

We work with trusted courier and logistics partners to ensure safe and efficient delivery of your orders.

Available shipping methods may include:

  • Standard Shipping

  • Express Shipping (if applicable)

  • Cash on Delivery (COD) (if available)

Shipping options may vary depending on your location and product availability.

3. Delivery Timeframes

Estimated delivery times are as follows:

  • Metro Cities: [X-X BUSINESS DAYS]

  • Other Cities & Towns: [X-X BUSINESS DAYS]

  • Remote Areas: [X-X BUSINESS DAYS]

Please note that delivery timelines are estimates and may vary due to external factors beyond our control.

4. Shipping Costs

Shipping charges are calculated at checkout based on your location, order value, and selected shipping method.

  • Standard Shipping: [SHIPPING COST]

  • Free Shipping: Available on orders above [MINIMUM ORDER VALUE] (if applicable)

Any applicable shipping fees will be clearly displayed before payment.

5. Tracking Information

Once your order is shipped, tracking details will be shared via email, SMS, or WhatsApp. Customers can use the tracking number provided to monitor the delivery status of their order.

If you do not receive tracking information within [X BUSINESS DAYS], please contact us at [EMAIL ADDRESS].

6. Delivery Delays & Issues

While we strive to deliver orders within the estimated timeframe, delays may occasionally occur due to:

  • High order volumes

  • Weather conditions

  • Courier service disruptions

  • Public holidays

  • Remote delivery locations

[STORE NAME] is not responsible for delays caused by courier partners or unforeseen circumstances beyond our control.

If your package is delayed, lost, or arrives damaged, please contact our support team as soon as possible for assistance.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details during checkout. [STORE NAME] will not be responsible for failed deliveries caused by incorrect or incomplete address information.

Additional shipping charges may apply for re-delivery attempts.

8. International Shipping

trendo currently DOES offer international shipping.

If international shipping is available:

  • Delivery timelines may vary by country.

  • Customers are responsible for any customs duties, taxes, or import fees applicable in their country.

9. Contact Information

For any shipping-related questions or concerns, please contact us at:

Business Address: trendonetin@gmail.com

Last Updated: 22/05/2026